October 31, 2019
Bonny C | 2019-10-31 02:13:27
"I don't normally do reviews but my recent contact with 4D and the owners Donna and Dave Woyak was such a pleasant experience that I felt compelled to write this review. I would like to start by saying this a MUST use company! There are not enough superlative words to describe my satisfaction with both the company's services and the owners.
My recent contact began after returning home late at night from an out of town trip to find that my house had no running water. Believing the problem to be a faulty pressure tank
I contacted a different plumber the following morning who diagnosed it as a pump problem and not with the pressure tank. As he no longer does well drilling, he provided me with the names of several area drilling companies, one of which was 4D. I then contacted 4D and spoke with Donna who stated that she would have someone at my house that day to check things out.
I left for work and when I returned home on my lunch hour, the workmen had just finished replacing the pump. They advised me that I also had a pin size hole in the pressure tank so it would need to be replaced. Additionally, that the above ground pipe has to be replaced prior to my selling the house as it doesn't meet the current code. The workmen were very polite, courteous, efficient and knowledgeable. In no way, were the men dismissive or talked down to me because I was a "woman".
Lastly, I would like to mention that 4D's service rates seem to be very fair and reasonable and if anything, underpriced from their competitors. Unlike so many other companies, 4D does not price gouge the consumer for emergency type services.
February 18, 2019
"My brother's barn had a water valve burst when it was -15 degrees. Sure enough, Dave to the rescue at 6am on a Saturday! Even the jackrabbits were frozen into bed at that time, but Dave came out. Companies are defined, not by the things they say, but by the things they do. A+++++ service!"
November 1, 2018
"4-D Water Well & Pump Service was recommended by another well known company who could not take another customer in a timely way. I needed a well chlorination because my house had an accepted offer. The 4-D recommendation was a blessing starting with Donna who set up the appointment. She was so patient, kind, helpful, and had all the information that I needed. The technicians, Luke and Tim were sent and, they also were very kind, helpful, thoughtful, and answered ALL questions without hesitation. I would positively recommend them to anyone who needed their service, in fact, I'm leaving their name, phone no., etc., with the new owner of my ex- home, should they ever need their service. . . . . . ."
August 15, 2018
"We just had the most wonderful experience with 4 D Water, Well and Pump LLC. Consequently, we are compelled to write of their outstanding care and service. We are new to the Delafield area, so when our water disappeared last night, we were very concerned. We phoned the service company whose sticker was on our pump, but they could not get to us for TWO weeks! We asked for a referral and they suggested calling David at 4D. Quite honestly, it was the best call we've made in a long time. David and his associate, Luke, were at our home by 8:10am. Evaluated the situation and broke the bad news to us gently. Within 4 hours, I have running water again, clearer and more forceful. What impressed us most about David and 4 D, was his sincere, genuine approach. His fee was very reasonable and he offered ways to help to try and ease the burden. We now have the 4 D sticker on our pump and feel good knowing that someone the caliber of David, will be handling any water problems that might arrive in the future. Thank you David and Luke ~ you both literally saved the day!"
August 15, 2018
"What a great down to earth company of good people! I had reached out to see if they’d work through my warranty company and not only did they accommodate my initial request, they went to bat for me to ensure the warranty company would cover the lion’s share of the repair. Beyond true initial interaction, our well pump was upgraded to the correct version for our home, the well was cleaned and for the first time since we’ve been in our house we have more water pressure than we’ve ever had! Highly recommend."